Discipline and Performance Documentation
Course Overview
This program trains management to document disciplinary and performance matters in a factual, objective and legally defensible manner. Management also learns techniques to use feedback as a developmental tool. The objective of our Discipline and Performance Documentation course is to train management personnel to document disciplinary and performance matters in a factual, objective and legally defensible manner. Participants also learn techniques to use their performance feedback as an employee developmental tool. LegalWATCH’s Discipline and Performance Documentation course is specifically tailored to our clients’ forms.
Key Highlights
We take the company performance evaluations and disciplinary forms and use them to design class content and exercises. Each class begins with a discussion on the sensitivities associated with performance and disciplinary documentation, emphasizing how a company’s documentation often forms the basis of lawsuits and huge jury awards. Our trainers use hands on demonstrations and tailored exercises to teach class participants techniques to document problematic information in a manner that will not subject them or the City to unwarranted liability or negative press. Participants work both alone and in break-out groups.
Benefits
By the end of the course, each participate will have a full appreciation of sensitivities associated with their documentation and know how to separate facts from opinions and to document evaluations and disciplinary reports in an objective, factual and legally defensible manner.
How This Helps Companies
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What Customers Say – Testimonials
Risk Mitigation Worldwide
5 out of 5
based on 3 ratings.
3 user reviews.
Risk Mitigation WorldwideAfter attending many presentations on the subject of Legal Avoidance Training by highly qualified individuals, I can truly say that the LegalWATCH style of presenting and training was the best. From Officers of the company to line management, everyone who has attended classes have walked away with a greater appreciation for being better professionals in all that they do and have actually made changes to correct many of their bad habits.
Thomas Hernandez, Human Resources Manager, Enterprise Rent-A-Car? Risk Mitigation WorldwideAfter attending many presentations on the subject of Legal Avoidance Training by highly qualified individuals, I can truly say that the LegalWATCH style of presenting and training was the best. From Officers of the company to line management, everyone who has attended classes have walked away with a greater appreciation for being better professionals in all that they do and have actually made changes to correct many of their bad habits.
Thomas Hernandez, Human Resources Manager, Enterprise Rent-A-Car? Risk Mitigation WorldwideThe Risk Mitigation Worldwide program gives our employees a better understanding of the possible results of their actions. They can see how a document can be later cited favorably or unfavorably to our company.Risk Mitigation Worldwide’s program addresses things that people just don’t think about sometimes. We’ve had our people tell us that they do things differently than they would have had they not benefited from theRisk Mitigation Worldwide training. We’ve had very positive feedback.
Gini Coyle, Associate General Counsel, McLane Co. Risk Mitigation WorldwideAll of the information was very useful. This instructor is excellent!!!! Working in the public safety section with sensitive information, this information will be extremely helpful.
Human Resources, Parks Dept, City of Houston
Risk Mitigation WorldwideExcellent training, I wish I had something like this 25 years ago when I began my career at Mobil.
Darcas Reed, Public Safety and Security, Houston Airport Systems? Risk Mitigation WorldwideUnbelievable, very helpful. Keeps corporations from paying multi-million dollar claims. Keeps everyone in the corporation aware of how to keep lawsuits from originating, resulting in higher profits for the company.
Kevin Rodriguez, Sales Consultant, Motiva Enterprises
Risk Mitigation WorldwideThe course really opens your mind to the importance of positive documentation. The part on e-mail was outstanding. I don’t think anyone realizes how critical sending e-mail truly can be.
Carl Spant, Operations Manager, Illinois Power Company
Risk Mitigation WorldwideI entered the room thinking that both the subject and the presentation would be dry and of limited use. Boy was I wrong. This was one of the best courses I have attended.
Hanh Behrend, Senior Director, Schering Plough
Risk Mitigation WorldwideThe Risk Mitigation Worldwide program is A-1. I have seen much better documentation since the training. All of our written communications are more factual and less rambling. There has just been an overall improvement in documentation
Human Resources, Parks Dept, City of Houston
Risk Mitigation WorldwideRisk Mitigation Worldwide has proved to be an excellent addition to the Houston Fire Department (HFD) training curriculum.Risk Mitigation Worldwide has provided HFD with outstanding, thought provoking and well-balanced methods for managing the department's business through Risk Management 101 and Cultural Sensitivity training. Each time that Risk Mitigation Worldwide has trained our personnel, they always comment that we need more of this type of training and more time. The instructor is engaging, witty, entertaining and smart! The Houston Fire Department is very pleased and proud to be aRisk Mitigation Worldwide client.
Rick Flanagan, Executive Fire Chief, City of Houston Fire Department
Risk Mitigation WorldwideMs. Johnson and her team of professionals have the knowledge, experience and the ability to present important legal concepts in a concise, precise and effective manner so that all who attend understand what is being conveyed and why it will make them better supervisors.
Connie Acosta, Division Chief - Labor, City of Houston Legal Department
Risk Mitigation WorldwideAfter attending many presentations on the subject of Legal Avoidance Training by highly qualified individuals, I can truly say that the Risk Mitigation Worldwide style of presenting and training was the best. From Officers of the company to line management, everyone who has attended classes have walked away with a greater appreciation for being better professionals in all that they do and have actually made changes to correct many of their bad habits.
Thomas Hernandez, Human Resources Manager, Enterprise Rent-A-Car
Risk Mitigation WorldwideWe are more than pleased with the professionalism of LegalWATCH. Jean Johnson's background and experience have clearly propelled her to a level of excellence that enables her to deliver the best in her training classes. The transfer of knowledge from classroom to workplace is evident in our employees who have participated in a Risk Mitigation Wordwide training.
Carolyn H. Ashley, Training Manager, Port of Houston Authority
Risk Mitigation Worldwide
The Risk Mitigation Worldwide program gives our employees a better understanding of the possible results of their actions. They can see how a document can be later cited favorably or unfavorably to our company. Risk Mitigation Worldwide’s program addresses things that people just don’t think about sometimes. We’ve had our people tell us that they do things differently than they would have had they not benefited from the LegalWATCH training. We’ve had very positive feedback.
Gini Coyle, Associate General Counsel, McLane Co.
9800 Northwest Freeway